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Let customers speak for us
FAQs
COMMONLY ASKED QUESTIONS
How do I order custom-printed coffee cups?
How do I order custom-printed coffee cups?
1. Select your preferred coffee cup type (single wall, double wall, or plastic) with your required size and quantity.
2. Upload your logo, artwork, or brand design (PMS color if needed).
3. Add your target event date (coffee expo, shop opening, or company event).
4. Complete payment to confirm the order.
5. You’ll receive an order confirmation email.
6. An art proof will be sent within 24–48 hours for approval.
7. After approval, we’ll start production and ship your cups.
Is shipping included for my coffee shop order?
Is shipping included for my coffee shop order?
Yes! We offer free shipping to the US and Canada for all coffee shop orders.
Do you offer discounts for larger coffee cup orders?
Do you offer discounts for larger coffee cup orders?
Absolutely. Coffee shops, roasters, and chains can enjoy price breaks at 1,000, 5,000, 10,000, 25,000, 50,000, and 100,000 units. To qualify, the cups must be the same type, size, and material.
Does my coffee shop qualify for free shipping?
Does my coffee shop qualify for free shipping?
Free shipping applies to commercial addresses (coffee shops, offices, cafes) within the continental US and Canada. Standard ground shipping only. Remote areas, PO boxes, or special delivery requests may incur extra fees.
What are the lead times for custom-printed coffee cups?
What are the lead times for custom-printed coffee cups?
Rush production (3 days) is available with extra fees. Standard lead time:
- Under 5,000 cups: 7–10 business days after proof approval and payment.
- Over 5,000 cups: 10–15 business days.
During peak coffee season, production may take longer.
